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2020 Season: May 25-November 1

Employment

*If you are looking for information regarding Animal Care or Education Internships with EARTH Limited and Southwick’s Zoo, click HERE.

*If you are looking for information about employment at Galliford’s Restaurant & Tavern (front of house, back of house, and event staff positions), click HERE.

Seasonal Positions

Requirements For All Seasonal Positions

Seasonal positions are part-time, and schedules will vary weekly for most positions.

Please review the position descriptions below before completing your application to determine which position you are best suited for. In accordance with Massachusetts child labor laws, please no applicants under 16 years of age.

  • Availability: Applicants must be available to work during our normal season (April through October) including weekdays, weekends, holidays unless stated otherwise.
  • All applicants must be at least 16 years of age. Please note that some positions require a minimum age of 18 years.
  • All applicants must be comfortable working outdoors in all weather conditions unless otherwise stated in the job position requirements.
  • All job positions can be assigned additional duties as required by management.

Available Seasonal Positions

Please review the positions below to determine which position you are best suited for. Please do not apply for positions unless you meet both age and job requirements. Sorry, due to the high volume of applications we receive, we will not be able to consider applications that do not meet all requirements, and not all applicants will be contacted.

Click position titles to expand for full descriptions and requirements.

General Zoo Crew (Applicants must be 18+)

Overview

This position is ideal for those looking for variety! Employees in this position may work in many areas of the park including parking, ride operations, and more.

Requirements

  • Applicants must be at least 18 years of age.
  • Per MA law, must submit and pass a CORI check.
  • Weekend availability is a priority.
  • Must be safety conscious and have a strong attention to detail and problem-solving skills.
  • Must enjoy working with people, particularly children.
  • Must have a positive and upbeat demeanor.
  • Must have strong customer service and communication skills.
  • This position would require regularly standing and walking. Applicants must be able to use both hands, reach with hands and arms, kneel, crouch, or crawl occasionally, and be able to lift or move up to 60 pounds.

Safety and Security (Applicants must be 18+)

Overview

Safety and Security Officers aids the public in emergency and nonemergency situations, helps to protect the zoo property, and enforce Southwick’s Zoo safety policies and procedures. This position will provide that applicants obtain TIPS and Crowd Manager Certification. The applicant must be able to work inside the park, outside the park in the Parking lot, along with during the day, night, weekends and holidays as needed in the park as well as at Events.

Requirements

  • Must be at least 18 years of age.
  • Must have at least 1 year of experience working in security.
  • Must have the ability to work independently and on a team.
  • Position would require regularly standing, sitting, and walking for long periods of time.
  • Must have strong communication skills.
  • Must be able to obtain and maintain First Aid, CPR and AED certification.
  • Applicants will need to consent to a background check, which includes a criminal history and driving records check.
  • It is recommended to submit a resume and cover letter with the application.

Retail Associate

Overview

Retail Associates work in the zoo’s retail locations. They provide our guests with excellent customer service as they assist with their purchases. Responsibilities include handling cash, operating POS terminal, keeping work area clean and organized, stocking and displaying merchandise, and answering visitor questions.

Requirements

  • Must be at least 18 years of age
  • Must have daytime and evening availability on weekdays and weekends.
  • Must be available to work through December for our Winter Wonderland event
  • At least one year of retail experience preferred
  • Must have strong customer service skills and enjoy conversing with customers.
  • Must have friendly and positive personality
  • Must be able to work as a team or independently.
  • Must have strong communication skills and be able to work in a team environment.
  • Position requires regularly standing and walking. Applicants must be able to use hands, reach with hands and arms, stoop, kneel, crouch or crawl occasionally, and be able to lift or move up to 20 pounds.

Admissions Team Member

Overview

Admissions team members assist our visitors with their entry into the zoo. They greet guests as they enter, provide admission rates and information, process ticket sales, scan tickets, and answer visitor questions. Admissions team members are expected to answer questions about all areas of the zoo, direct visitors to different locations within the zoo, resolve customer conflicts, provide guests with information about daily shows, events, zoo rules, and other pertinent information, and ensure that visitors have an overall positive experience. Admissions team members are also expected to keep the zoo’s entrance neat and clean at all times.

 Requirements

  • Must have strong customer service skills, and must be comfortable interacting with and conversing with all types of guests
  • Must be friendly, courteous, and upbeat.
  • Must have strong communication skills and effectively communicate with guests
  • Strong mathematical skills are preferred
  • Previous cash handling and POS system experience is preferred.

Food Service Team Member

Overview

Food Service team members work in Southwick’s Zoo’s food and beverage venues. Job duties include food preparation, cooking, cash handling, and cleaning. They are also responsible for maintaining a clean safe work environment that meets health and safety standards. Food Service employees are also expected to answer visitor inquiries about all areas of the zoo.

 

Requirements

  • Must have a friendly demeanor and strong customer service skills
  • Must be comfortable working in a fast-paced and demanding work environment
  • Must have strong communication skills and be able to work in a team environment or independently
  • Position would require regularly standing and walking. Applicants must be able to use hands, reach with hands and arms, stoop, kneel, crouch or crawl occasionally, and be able to lift or move up to 60 pounds.

Pony Ride Attendant (Applicants must be 18+)

Overview

Pony Ride Attendants assist with the zoo’s pony ride attraction. Attendants are responsible for lifting children onto the saddle, explaining and enforcing ride rules, and keeping the pony ride area clean. Attendants are expected to help maintain a safe environment for both the visitors and the animals.

Requirements

  • Must be at least 18 years of age.
  • Prior experience with horses is preferred.
  • Must be comfortable interacting with children and adults.
  • Must be friendly and polite with strong customer service skills.
  • Must be comfortable working outdoors and able to stand for extended periods of time.
  • Must be able to be in close proximity to hay and shavings and other possible allergens, such as hay and alfalfa.
  • Position requires regularly standing and walking. Applicants must be able to use hands, reach with hands and arms, stoop, kneel, crouch or crawl occasionally, and be able to lift or move up to 50 pounds.

Petting Zoo Attendant (Applicants must be 18+)

Petting zoo attendants assist with the cleaning of our petting zoo area and with the feeding of our petting zoo animals. Petting Zoo attendants also interact with and educate our visitors. Attendants are expected to learn and enforce all petting zoo rules in order to maintain a safe environment for both visitors and the animals.

Requirements

  • Must be at least 18 years of age
  • Prior experience with goats is preferred.
  • Must be comfortable interacting with children and adults.
  • Must be friendly and polite with strong customer service skills.
  • Must be able to be in close proximity to hay and shavings and other possible allergens, such as hay and alfalfa.
  • Position requires regularly standing and walking. Applicants must be able to use hands, reach with hands and arms, stoop, kneel, crouch or crawl occasionally, and be able to lift or move up to 50 pounds.

Please thoroughly read position descriptions and requirements before applying. Sorry, due to the high volume of applications we receive, we will not be able to consider applications that do not meet all requirements, and not all applicants will be contacted for an interview.

Animal Care Positions

Please note that we do not have any zookeeper openings at this time. To inquire about future animal care employment opportunities at Southwick’s Zoo, please call 800-258-9182 ext 209 or mail your cover letter (addressed to Betsey Brewer), resume, and two professional references to:

Attn: Animal Care
Southwick’s Zoo
2 Southwick’s Street
Mendon, MA 01756

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