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Safety Rules & Frequently Asked Questions

Note regarding donation requests: Please be aware that, due to the high volume of requests we receive, we cannot fulfill fundraiser donation requests sent electronically (email, the contact form below,or social media). All donation requests must be mailed to the zoo along with a self addressed stamped envelope. Please click here for donation request guidelines.

  • Donation Requests: Please be aware that, due to the high volume of requests we receive, we cannot fulfill fundraiser donation requests sent electronically. All donation requests must be mailed to the zoo along with a self addressed stamped envelope. Please visit www.southwickszoo.com/donation-requests/ for donation request guidelines.
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Zoo Information Line: 1-800-258-9182

  • Guest Services 1-800-258-9182 x 211
  • Group Sales: 1-800-258-9182 x 501
  • Lost & Found: 1-800-258-9182 x 211
  • Birthday Parties: 1-800-258-9182 x 312
  • Event Planning, Corporate Outings: 1-800-258-9182 x 213
  • EARTH Ltd- Betsey Brewer: 1-800-258-9182 x 209
  • EARTH Discovery Center: 1-800-258-9182 x 208
  • ZooMobiles: 1-800-258-9182 x 214
  • Education Programs & Internships: 1-800-258-9182 x 214
  • Food & Beverage Department (Allergy questions): 1-800-258-9182 x 205
  • Zoo Veterinarian: Dr. Peter J. Brewer 1-800-258-9182 x 210
  • Purple Peacock Gift Shop: 1-800-258-9182 x 203
  • Marketing / Advertising: 1-800-258-9182 x 212