Privacy Policy
Privacy Policy
Effective Date: January, 2025
Southwick’s Zoo is committed to safeguarding the privacy of our visitors, members, and online users. This Privacy Policy outlines how we collect, use, protect, and share information obtained through our website, in person, by mail, or through other communications.
Information Collection and Use
Southwick’s Zoo may collect personal information, such as names, addresses, email addresses, and payment details, when you engage with us through memberships, donations, ticket purchases, event registrations, online interactions, and other activities. This information is used to:
- Process transactions and provide services
- Communicate zoo-related updates, promotions, and event information
- Improve our visitor experience and customer service
- Fulfill legal and regulatory requirements
Information Sharing
Southwick’s Zoo does not sell, trade, or rent personal information to third parties. We may share information with trusted service providers that assist with processing transactions, marketing communications, event management, and data analysis. These third parties are contractually obligated to use the data only for the services they provide to the zoo.
In certain circumstances, Southwick’s Zoo may disclose information as required by law, such as in response to legal requests, subpoenas, or to protect the rights, property, or safety of our organization, staff, visitors, or the public.
Online and Social Media Interactions
When engaging with Southwick’s Zoo through our website or social media platforms, users are encouraged to share respectful and appropriate content. The zoo reserves the right to remove posts containing offensive, threatening, or inappropriate language and to restrict access to users who violate these guidelines.
Email Communications and Opt-Out Policy
Southwick’s Zoo may send marketing and informational emails regarding events, promotions, and news. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in our emails or by contacting us at media@southwickszoo.com.
External Links
Our website may contain links to third-party websites for additional information or convenience. Southwick’s Zoo is not responsible for the content or privacy practices of external sites. We encourage users to review the privacy policies of any linked websites before providing personal information.
Security
We implement appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed to be completely secure.
Policy Updates
Southwick’s Zoo reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. Continued use of our services after policy modifications constitutes acceptance of the revised terms.
For any questions or concerns about this Privacy Policy, please contact us at: media@southwickszoo.com
