Southwick’s Zoo has been one of New England’s favorite destinations for over 55 years with guest experience as our top priority, therefore it is with careful consideration and due to circumstances beyond our control, the much-anticipated Grand Opening of the Festival of Illumination World of Lights has been rescheduled to September 23, 24, 25 and 26.
We thank everyone for your patience and understanding!
If you have purchased tickets for a date between September 8th and September 22nd, please email firstname.lastname@example.org with:
1.) your RESERVATION ID number,
2.) the date and time of your original booking
3.) the date and time you would like to switch your reservation to (on or after September 23).
We will then update your reservation and provide you with a new email confirmation and tickets. Please note that your reservation ID will change once the reservation is moved to another date. Please dispose of the old tickets.
If you require additional information or assistance, please email us at email@example.com or call 1-800-258-9182 extension 211.