1-800-258-9182
Open April 6 – October 31: 10:00am-5:00pm Daily

FAQs

Do you have a question that isn’t answered below? Feel free to submit it using the contact form!

Is there a fee for parking?

Parking is always FREE at Southwick’s Zoo!

Do you accept credit cards?

We accept all major credit cards. An ATM is available at the main entrance.

Are you handicap accessible?

We are handicap accessible. Please be aware that we are on natural terrain, this means that there are hills and inclines to manage. Some paths within the zoo are unpaved as well. Electric wheelchairs/scooters are best to navigate the park. Manual wheelchair and scooter rentals are available at the entrance. We have a limited supply, to reserve call 800-258-9182 x 204. Note: Wheelchair and scooter rentals must be paid in full at the time of reservation. Click here for rental information.

Does Southwick’s Zoo offer memberships?

We do not have our own membership program. However, members of EARTH Ltd receive free admission to the zoo. You can learn more about EARTH memberships here.

I’m a member of Zoo New England, do I get a discount on admission at Southwick’s?

Southwick’s Zoo is privately owned and is not affiliated with Zoo New England or Roger Williams Zoo. The only memberships that will get you free admission to our zoo are EARTH Ltd memberships.

Do we have to bring a stroller or can we rent one?

You can bring your own stroller, but we do have rentals available. We offer the following rentals: strollers, double strollers, wagons, wheelchairs, and scooters. Click here for rental information.

Can we bring our own lunch?

Yes, you can bring your own lunch. Southwick’s Zoo has a variety of concessions for all appetites and a new, full-service restaurant; however you may bring your own lunch into the zoo. We do have picnic areas throughout the park for your convenience. Grills or camp stoves are NOT ALLOWED.
Note: It is against USDA regulations to bring in food for the animals.

Can I leave the zoo and go out to my car?

Yes, Re-Entry to the zoo is allowed. Hand stamps will be given upon admission to the zoo.

Can I bring my dog to the zoo?

Sorry, pets are NOT allowed due to animal health and safety. Pets are not to be left in vehicles in the parking areas.

Are service animals allowed?

Service dogs are allowed in the zoo. HOWEVER, they are not allowed in certain areas: the deer forest, petting zoo, around the big cats (lions, tigers, cheetah, and leopard), giraffes, Parakeet Landing, Train Ride, or near the chimpanzee habitat.

Can I bring in food for the animals?

Sorry, food for the animals is not permitted as it can harm our animals. The United States Department of Agriculture prohibits visitors to bring food for the animals into the zoo for the Health and Safety of the animals. Southwick’s Zoo provides feed machines for those animals that visitors are allowed to feed. Any food brought to the zoo for animal consumption will be confiscated. Feeding “people food” bought at or brought into the zoo for human consumption is VERY harmful to the animals and is NOT ALLOWED.

Please feed only the animals in the petting zoo or deer forest where feed machines are available. *DO NOT bring deer feed into the petting zoo. The deer and goats have different diets, and the incorrect food makes them very sick. Do not feed the alpacas in the petting zoo.

Are you open in the rain?

Southwick’s Zoo is open rain or shine! However, some attractions are weather permitting including rides, shows, giraffe encounters, and the parakeet aviary.
Rain Policy: Please save your Admission Receipt when entering the zoo. If you are “rained out”, and have been in the zoo for less than 3 hours, please provide your admission receipt to a cashier as you exit, so we can stamp it for a complimentary return visit this season!

Where can I find First Aid?

First Aid kits are located at all dining and retail venues. A first aid station is available at the main entrance.

Can my children bring their bikes?

Sorry, skateboards, rollerblades, heelies, child scooters or pedal toys, and bikes are NOT allowed.

Can I bring a backpack?

Yes, however, Southwick’s Zoo reserves the right to inspect all bags / backpacks entering the zoo. (Alcoholic beverages, illegal substances, weapons, food for animals, glass bottles are not allowed into the zoo). Note: Students visiting the zoo with a field trip group are not allowed to bring backpacks into the zoo. Chaperones are allowed 1 backpack per adult.

Can I wear Flip Flops?

You may wear flip flops At Your Own Risk. Flip Flops or open foot sandals are NOT recommended as appropriate footwear to the zoo due to terrain and dangers either known or unknown. Flip Flops or loose shoes cannot be worn on the Skyfari Sky Ride, you may leave them along with loose articles with the Skyfari cashier for safe keeping.

Why aren’t mothers or fathers getting free admission on Mother’s & Father’s Day?

While we know first-hand how hard mothers and fathers work throughout the year, unfortunately, it is not financially possible for us to offer them free admission. We are only open seasonally, and as a family-owned zoo, we receive absolutely no funding and rely on admission proceeds to keep the zoo operational year round. We offer half-price general admission to mom on Mother’s Day and dads and Father’s Day.

Does Southwick’s have an adopt an animal program?

Yes, we do. For more information contact us.

What kind of animals are in the zoo?

You can find our animal exhibit list here.

Can I have a birthday party in the zoo?

Yes, we allow people to reserve our birthday pavilions (with a minimum of 20 guests) and different birthday packages. For more information click here.

Will the zoo donate passes to my organization’s fundraiser?

We receive a very high volume of donation requests each year, and we try to fulfill as many as we can. Visit our Donation Guidelines page to learn more about how to request a donation of 2 general admission passes for use in fundraiser raffles, auctions, etc

Does Southwick’s Zoo have a room for breastfeeding mothers?

Yes, we do offer a room for breastfeeding mothers looking for privacy. The room is next to the family restroom, on the left side of the large building located between the petting zoo and the Bactrian camel habitat. The nursing room has two sides divided by a curtain and has rocking chairs and a changing table.

I plan on paying for my admission with cash. Is it ok if some of bills are heavily ripped or damaged?

Sorry, we cannot accept money that has been ripped, taped together, or vandalized.

Do I need to worry about bees and other insects?

While we try our best to control bee and yellow jacket populations in the zoo, please remember that we are located in a rural, forested area, so bees are naturally occurring part of the environment. If you are allergic to bee stings, please remember to be cautious and bring any necessary medical items. If you are stung by a bee in our zoo, first aid kits are located in all concessions stands and a first aid room is located near the main entrance.

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