Thank you for your interest in becoming part of the Southwick’s Zoo team!
In accordance with Massachusetts child labor laws, please no applicants under 16 years of age.
All positions require working weekends and holidays. Seasonal positions are not full time. Schedules vary weekly and we cannot guarantee set hours and days.
Applications for review may or may not get a call for interview. Please review the position descriptions available below to determine which position you are best suited for.
*If you are interested in internships at Southwick’s Zoo, click HERE.
*If you are looking for the application for Galliford’s Restaurant & Tavern, click HERE.
Available Seasonal Positions
Kiddie Ride Operator (18+)
Note: Kiddie Ride Operators work with our mechanical kiddie rides, and this position does not include the Skyfari Ride, pony rides, or camel rides.
Kiddie ride applicants must be safety conscious and enjoy working with the public, particularly children. This position requires a positive and upbeat demeanor while providing a safe and respectful environment for all visitors. Applicants must also be comfortable working outdoors and able to work on his or her feet for extended periods of time. Applicants must be at least 18 years of age.
Food Service Team Members & Food Service Supervisors
Food Service team members work in our numerous concession stands. Job duties include food preparation, cooking, cashiering, and cleaning. Food Service employees are also expected to answer visitor inquiries about all areas of the zoo. Applicants must have strong customer service skills and be comfortable working in a fast paced and demanding work environment. Applicants must also be willing to comply with all safety and health regulations.
Note: This position is for food and beverage services within the zoo only. If you are interested in applying to Galliford’s Restaurant & Tavern, click here.
Retail team members work in the gift shops and ride sales booths within the zoo and provide our guests with exceptional customer service as they assist with their purchases. Responsibilities include handling cash, operating POS terminal, keeping gift shops clean and organized, stocking and displaying merchandise, and answering visitor questions. Applicants must have strong customer service skills. Applicants must also be comfortable working outdoors and able to work on his or her feet for extended periods of time.
Parking attendants assist guests with parking their vehicles in a safe and organized manner. Job responsibilities include directing vehicles (including school buses) to park in the appropriate areas, directing traffic as guests cross the street, maintaining a safe environment for both drivers and pedestrians, keeping parking lots clean and free of litter, and assisting in other areas of the zoo as needed. Applicants must be comfortable working outdoors and on their feet for extended periods of time. Applicants must be friendly and positive as well as comfortable speaking to the public.
Skyfari Operator (18+)
This position includes both operation and maintenance of our Skyfari ride. Applicants must have experience with machinery and some mechanical knowledge. Applicants must be comfortable interacting with visitors and have the ability to work quickly and safely with others in a supervisory capacity. This position may require early mornings and working outdoors for extended periods of time. Applicants must be at least 18 years of age.
Birthday Party Host/Hostess
Birthday Party Host/Hostesses assist families with celebrating their children’s birthday parties at the zoo. Responsibilities include setting up/breaking down parties, checking in guests, processing payments, and becoming familiar with all aspects of the birthday party packages available at the zoo. Applicants should be fun, outgoing, and enjoy working with children. Weekend availability is required as most parties fall on weekends.
Elkhorn Mine Attendant
This position involves stepping back in time to assist families with our mining attraction. Mine staff sell the mining experience, assist guests while entering the mine to obtain rough, and instruct guests on how to sift their rough in the sluice. Elkhorn mine staff also performs simple upkeep of the mine and sluice. Applicants must have strong customer service skills, cash handling skills, and an upbeat and enthusiastic demeanor. Applicants must also be comfortable working outdoors and able to work on his or her feet for extended periods of time. A love of rocks and fossils is also a plus!
Parakeet Aviary Attendant (18+)
Parakeet Aviary Attendants work in our walk through aviary, Parakeet Landing. Attendants monitor and control the flow of visitors into the aviary and maintain a safe environment for both visitors and the birds. Other responsibilities include making and selling seed sticks and cleaning the aviary. Applicants must have strong customer service skills. Prior experience with birds is preferred. Applicants must be at least 18 years of age.
Gardening employees maintain all garden areas within the zoo and assist with planting, watering, fertilizing, and cultivating flowers, shrubs, and trees. Gardeners must have prior experience with gardening/landscaping including familiarity with the methods, tools, and equipment associated with the job. Applicants must be comfortable working outdoors for extended periods of time.
Please note that, while we are accepting applications, at this time we do not have any zookeeper openings. To inquire about zookeeper employment opportunities at Southwick’s Zoo, please call 800-258-9182 ext 209 or mail your cover letter (addressed to Betsey Brewer), resume, and two professional references to:
Attn: Animal Care
2 Southwick’s Street
Mendon, MA 01756